At Rue & Ziffra, our case managers are at the heart of every case that our attorneys work on. Every one of our case managers has years of experience and expertise in personal injury case management. They are highly respected by their peers and our attorneys.
Amber started as a receptionist with Rue & Ziffra back in 2010. Since then, she has gained experience as a case manager for many of the attorneys at the firm. In her current role, she assists our attorneys in filing bodily injury lawsuits.
Andrea Walton is a case manager for Allan Ziffra. She has been with the firm since 2017, where she quickly progressed from legal assistant to case manager. She handles the daily tasks of meeting with clients (current and new), helps to draft demand packages, and negotiating with insurance companies to provide our clients with the best outcomes. She has lived in the Volusia Co. area since 2009 and has a vast knowledge of the community we live in. Originally from Virginia, she and her two daughters love the outdoors and are constantly on the go to the next exciting adventure.
Ashley began with the firm as Receptionist in February 2019 then Legal Assistant to Allan Ziffra in April 2019. Became a Case Manager to David Sweat and Allan Ziffra in March/April 2022. Responsibilities include preparing Pre-Suit Bodily Injury cases with detail, from treatment to settlement along with meeting & setting up new clients, and assisting the firm wherever needed. Raised in South and Central Florida for the last 30 years, graduating in New Smyrna Beach. Proud mother of an awesome boy! Enjoys spending free time making memories with friends & family, being outdoors fishing & swimming, as well as traveling & attending concerts. Passionate about assisting our clients through life altering experiences, and always evolving in my field.
Brittany Ferreira started with the firm in 2016 as a legal assistant and worked her way to case manager. Brittany is bilingual in English & Spanish. Brittany’s primary job functions consist of communication with clients, decision-making and problem-solving, monitoring, and evaluating claims. In her spare time, she enjoys spending time with her family & friends.
Charlee is a personal injury case manager for Attorney Matthew Mitchell. Responsible for handling various aspects of client matters, Charlee has proven her dedication to her position at our firm as well as her drive to learn multiple facets of the legal profession.
Chrissy is our Social Security Disability Case Manager for both Attorney Luis Gracia and our firm’s Disability Advocate Christina Ehrenkaufer. She obtained her Paralegal degree from Daytona State in 2005. She is responsible for handling various aspects of the daily tasks and strives to help her clients in any way she can. Chrissy joined our firm after working in the medical billing field and uses her gained knowledge from her previous job to assist her clients. Chrissy has been a resident of the area for 33 years and is happy to call it home. She spends her spare time with family and friends, and on art projects.