
Rideshare Accidents: Understanding Liability and Protecting Your Rights
February 21, 2025 | Attorney, Allan Ziffra
If you’re involved in a rideshare accident, your rights and compensation depend heavily on the driver’s app status at the time of the incident. Multiple insurance policies may apply, with coverage ranging from personal auto insurance to the rideshare company’s $1 million commercial policy. To protect yourself, document everything, including photos, witness information, and medical records. Understanding these complexities and knowing the proper steps to take can greatly impact your claim’s success.
Understanding Rideshare Accidents in Florida
While rideshare services like Uber and Lyft have transformed transportation in Florida, they’ve also created unique liability challenges when accidents occur. When you’re involved in a rideshare accident, multiple insurance policies may come into play, depending on whether the driver was actively transporting passengers or waiting for a ride request.
Understanding driver negligence is essential in these cases. You’ll need to determine if the rideshare driver failed to follow traffic laws, drove distracted, or operated their vehicle recklessly. Florida’s rideshare insurance requirements mandate that drivers carry specific coverage levels that change based on their app status. During rides, companies typically provide up to $1 million in liability coverage, but coverage may be lower when drivers are between trips or offline.
Liability in Rideshare Accidents
Because rideshare accidents involve multiple parties and insurance policies, determining liability can become particularly complex. You’ll need to identify whether the rideshare driver was actively working and which insurance coverage applies at the time of the accident.
When driver negligence causes an accident, you’re typically covered by the rideshare company’s commercial insurance if the driver was logged into the app and either waiting for a ride request or transporting passengers. However, if the driver wasn’t using the app, their personal auto insurance becomes the primary coverage. It’s vital to understand that rideshare insurance coverage changes based on the driver’s status – whether they’re offline, waiting for requests, or actively transporting passengers. Documentation of the driver’s app status at the time of the accident is essential for determining liability.
Steps to Protect Your Rights
To protect your rights after a rideshare accident, you’ll need to take several immediate and strategic actions. First, guarantee everyone’s safety and call 911 to report the accident. Document the scene by taking photos of vehicle damage, road conditions, and any visible injuries. Get the contact information of all parties involved, including witnesses, and screenshot your rideshare trip details.
Evidence preservation is vital, so keep all medical records, receipts, and correspondence related to the accident. Start a detailed journal documenting your injuries, pain levels, and how the accident affects your daily life. Request a copy of the police report and maintain legal documentation of all insurance communications. If you’re able, gather dashcam footage or security camera recordings from nearby businesses that might have captured the incident.
Common Challenges in Rideshare Accident Cases
Maneuvering a rideshare accident case presents unique challenges that can complicate your path to compensation. You’ll need to determine whether the rideshare driver was actively engaged with the app at the time of the accident, as this affects which insurance policy applies. Multiple insurance policies, including the driver’s personal coverage and the rideshare company’s commercial policy, often create confusion about primary responsibility.
Documentation can also prove challenging, as you’ll need to preserve evidence like your ride receipt, screenshots of the trip details, and accident scene photos. Understanding rideshare safety protocols and whether any violations occurred is vital to your case. Additionally, you might face resistance from insurance companies who may try to shift blame between policies, making it essential to carefully track all communications and maintain thorough records of the incident.
How Rue & Ziffra Injury Lawyers Can Help
Steering through the complexities of a rideshare accident doesn’t have to overwhelm you. At Rue & Ziffra, we’ll handle the intricate details of your case while you focus on recovery. Our experienced car accident lawyers understand Florida’s liability laws and will work diligently to protect your rights.
We’ve successfully represented numerous rideshare accident victims, as our client testimonials demonstrate. You’ll benefit from our thorough approach to legal representation, which includes investigating the accident, dealing with insurance companies, and identifying all potential sources of compensation. We’ll gather essential evidence, consult with expert witnesses when needed, and negotiate aggressively on your behalf. If necessary, we’re prepared to take your case to trial to guarantee you receive fair compensation for your injuries.

Allan Ziffra
Personal Injury Lawyer
This article has been written and reviewed by Allan Ziffra. Allan L. Ziffra is a founding partner and president of Rue & Ziffra, a personal injury law firm. With over two decades of experience, Allan has litigated cases involving catastrophic injuries, securing over $100 million for clients. He holds a Master of Laws in Taxation from the University of Miami and a JD from Stetson University.